Saturday, April 11, 2015

Ignoring the vast number of items whose importance falls below a certain threshold.
Not the absence of a line at our door, but a line with no truly important people remaining in it.

This process may well be occurring right now. A moment ago when you read the phrase, “no truly important people,” above, you probably flinched a little and thought it was somewhat callous. I flinch when I read it, too, and I wrote it! But this understandable response is exactly why we devote time and attention to people who don’t truly merit the investment. There’s a fine line between effective triage and being an asshole, and many of us are so worried about crossing that line that we don’t even get close.

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